Birmingham New Street

Birmingham New Street station
Station Street
Birmingham
West Midlands
B2 4QA

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Birmingham New Street Station

    PlusBus

Station Accessibility

  • There are lifts. Audio announcements provided outside and inside the lifts. Lift controls should be accessible to most people. Lifts have clear door widths at least 0.9m wide.
  • There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users.
  • Announcements are made both visually and audibly.
  • There a drop-off point only. There is seating/waiting under a canopy. There is space for more than 5 vehicles to drop-off and/or pick-up. There is a Help Point close to the drop-off and/or pick-up point.

Frequently Asked Questions

Travel Advice

Useful information for an easy journey and links to our most popular routes:

  • Find out if our planned engineering works will affect your journey.
  • Cancelling or changing a ticket is possible for some ticket types in advance of travel.
  • You may be able to get a refund or compensation for delays to your journey.
  • Off-Peak tickets are valid outside usual travel hours - learn more about our ticket types here.
  • If you need help, we’re available 24/7 on Twitter.
  • Download printable timetables.

Station guides

For more details about the station facilities, ticket office opening times, transport links and more, search below.
Alternatively, search for your next station destination below.