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You'll get an email in the next few minutes with a link to reset your password.
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Due to a motor vehicle striking a bridge between Nuneaton and Rugby, all lines are blocked. Trains planned to run through these stations may be delayed, diverted or cancelled, with stations between Lichfield Trent Valley and Nuneaton not being served. Disruption is expected until the end of the day.
To keep customers moving, tickets can be used at no additional cost between:
- London Euston and Liverpool Lime Street, Nuneaton & Coventry/Birmingham New Street with London Northwestern Railway
- Lichfield Trent Valley and Birmingham New St with West Midlands Railway
- London St Pancras and Leicester with East Midlands Railway
- Coventry and Birmingham New Street with CrossCountry
In both directions until further notice.
Customers with Avanti West Coast tickets dated 11/06 can use them at no additional cost tomorrow, 12/06, at any time via the same route.
If your train is cancelled, then you can travel on the two Avanti West Coast services either before or after your booked train with your current ticket. Alternatively, if you abandoned your journey as a result of the disruption, then you can claim a fee free refund from where you bought your ticket.
If you continued with your journey but were delayed by 15 minutes or more, you can claim Delay Repay compensation from the train company you travelled with.
Please check your journey before you travel via the link below.