Our Onboard Service

Three ways to travel

Standard

Excellence comes as standard on our trains.

Click and Collect
Order something tasty, pick it up from the onboard shop.

Free WiFi
Log on to our WiFi and surf the web

Plug sockets
At selected tables and window seats

Standard Premium

Taking Standard up a gear with extra space and added comfort.

Seating upgrade
Roomier seats with more space and a guaranteed table

Click and Collect
Order something tasty, pick it up from the onboard shop.

Free WiFi
Log on to our WiFi and surf the web

Plug sockets
At every window seat

Upgrade to Standard Premium

First

Everything’s taken care of in our most exceptional travel experience.

First Class Lounges
Enjoy access to lounge comforts at selected stations

First Class food and drink
Complimentary food and drink onboard, including alcohol (available from the shop on Voyager trains at weekends).

Onboard service
A dedicated onboard service from one of our team

Seating upgrade
Roomier seats with more space and a guaranteed table

Free WiFi
Log on to our WiFi and surf the web

Plug sockets
At every window seat

Discover First

Travel advice

Making sure you have all the information you need before you travel our travel advice section ensures all your questions are answered.
From luggage allowance and storage facilities, to pets:

Luggage  Bikes  Pets

Passenger Assist

By letting us know your travel requirements in advance, we can help make sure you have a hassle-free journey. But, even if you need a hand on the day, we’ll still do everything we can. 

Find out more about assisted travel right here:

Passenger Assist