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Preston (Lancs)

Preston station
Fishergate
Preston
Lancashire
PR1 8AP

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Customer notice

We're refurbishing the main toilets on platforms 3 and 4 at Preston. Please use the temporary facilities during this time - just ask staff for directions.

Preston (Lancs) at a glance

Car Park
Cycle Storage Availability
Prepurchase Collection
Step Free Access
Ticket Machine
Ticket Office
Toilets
WiFi
Onward Travel

Preston (Lancs) Station

Accessibility and mobility access
- Accessible Ticket Machines
  Yes
- Customer Help Points
  
  Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Height Adjusted Ticket Office Counter
  Yes
- Impaired Mobility Set Down
  Yes
- Induction Loop
  Yes
- National Key Toilets
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Ramp For Train Access
  Yes
- Staff Help Available
  
  Monday to Friday – 04:00 to 01:00
  Saturday – 04:00 to 01:00
  Sunday – 04:00 to 01:00
  
  Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Step Free Access
  
  Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
- Wheelchairs Available
  Yes
Buying / collecting tickets
- Penalty Fares
  VT
- Prepurchase Collection
  Yes
- Smartcards issued at this station
  No
- Smartcard tickets
  
  Load smartcard at Ticket Office
  
  Load smartcard at Ticket Machine
- Smartcard validators
  No
- Staffing Level
  Fulltime
- Ticket Machine
  Yes
- Ticket Office
  
  Monday to Friday – 05:45 to 22:00
  Saturday – 04:45 to 21:00
  Sunday – 08:00 to 22:00
  
  Ticket machines can be found in the booking hall.
Getting to / from the station
- Car Park
  
  Station Car Park - 1025 spaces
  Accessible spaces: 18
  
  Monday to Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £12.50
  Monthly ticket: £166.00
  Three Monthly ticket: £374.00
  Annual ticket: £1,200.00
  Saturday ticket: £6.50
  Sunday ticket: £6.50
  
  Note:
  For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
  Different rates apply to non rail users, please speak to a member of staff.
  
  Url: https://www.avantiwestcoast.co.uk/where-we-go/parking
- Cycle Storage Availability
  
  Storage Space: 246
  Storage Shelter: Yes
  Cctv: true
  Note:
  Cycle hub by the Butler Street entrance 200 spaces
  9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
  
  Type: Compounds
  Type: Stands
- Onward Travel
  
  Information to plan your onward journey is available in a printable format below
- Rail Replacement Services
  
  Pick Up / Drop Off in the short stay car park on Butler St.
- Taxi Rank
  
  Available outside the entrance. A freephone line is available in the ticket office area.
Station Facilities
- Customer Service
  
  Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Lost Property
  
  Operator Name: Avanti West Coast Lost Property
  Url: https://www.nationalrail.co.uk/
- Refreshment Facilities
  
  Refreshments and shops available on Platform 3/4
- Toilets
  
  The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Waiting Room
  
  Available on Platform 3/4. Automatic doors available on all waiting rooms.

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Preston (Lancs)

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Page last updated on 05 February 2025