Be one of the first to board your train
Want to stay ahead of the crowd at London Euston? How does getting the platform number sent straight to your phone sound? With Early Boarding notifications, we tell you which platform your train will leave from before it’s announced at the station.
Next time you travel Avanti, you could glide past the crowds and be one of the first to board your train and relax. Early Boarding notifications give you plenty of notice too. That’s because we send you two texts: one when you train is being prepared, then another with the platform number.
It’s a free benefit you get when you book direct with us. There are lots more too. Read on to find out more.
How to sign up
Already booked your train through the Avanti West Coast website or App? You should be getting our Early Boarding notifications. If not, just add your mobile number to your account in ‘My Account’. You might need to check it’s the right one. Once this is sorted, you’ll receive Early Boarding notifications when you book and reserve a seat on Avanti trains going from Euston station.
Don’t normally book direct? Make the switch and you too can be one of the first to hop on your train. Better still, you’re guaranteed our lowest ticket prices with no booking fees. Plus, you’ll get automated Delay Repay, the chance to pick your favourite seat and the very latest travel information, so you stay in the know on the go.
And that’s not all. See more benefits of booking direct.
Travelling with a Disabled Railcard?
You’ll automatically be the very first to get the platform notifications. If you need a hand on your journey, we’re happy to help. Find out more about Passenger Assist.
A bit extra for Club Avanti members
Join Club Avanti and you’ll get Early Boarding notifications even sooner – usually 30 seconds earlier.*
Club Avanti is our loyalty programme which rewards you for travelling with us. It costs nothing to join and members can earn free travel, up to a free First Class ticket. Plus you get all sorts of feel good perks and freebies, such as 10% off everything in our onboard shop and a free hot drink to welcome you onboard.
We’ll also give you 10% off your next return journey with us. So why miss out? Sign up for Club Avanti now.
*Sometimes the platform isn’t confirmed until twelve minutes before the train is due to depart. If this happens, we need to tell everyone the platform at the same time so they have time to board and the train can leave on time. 95.9% of customers received the platform notifications in advance of the station announcements between 21st October and 13th December 2023.
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