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Live disruption updates

Delays to services between Crewe and Warrington Bank Quay
Due to police dealing with an incident between Crewe and Warrington Bank Quay all lines are blocked.
What is the impact on AWC services
Train services running through these stations may be delayed by up to 30 minutes. Disruption is expected until 21:45 22/11.
Additional Information
We're really sorry if this affects you and your journey today.
If your journey's delayed 15 minutes or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.
16:39 London Euston to Edinburgh due 22:21
16:39 London Euston to Edinburgh due 22:21 has been delayed between Coventry and Birmingham International and is now 15 minutes late.
This is due to a late running train being in front of this one.
Additional Information:
We're really sorry for the delay today. If your train arrives 15 minutes late or more, you can claim compensation at https://www.avantiwestcoast.co.uk/help-and-support/delay-repay.
16:52 Edinburgh to London Euston due 22:46
Facilities on the 16:52 Edinburgh to London Euston due 22:46.
There are no reservations on this service throughout. Disabled toilet facilities are not available at front.
Additional Information:
Sorry, the accessible toilet in First Class isn't available today. If this affects you, please speak to a member of staff before you board the train.
17:30 London Euston to Glasgow Central due 22:08
17:30 London Euston to Glasgow Central due 22:08 has been delayed between Milton Keynes Central and Nuneaton and is now 10 minutes late.
This is due to a late running train being in front of this one.
Additional Information:
We're really sorry for the delay today. If your train arrives 15 minutes late or more, you can claim compensation at https://www.avantiwestcoast.co.uk/help-and-support/delay-repay.
17:40 London Euston to Glasgow Central due 23:17
17:40 London Euston to Glasgow Central due 23:17 was 11 minutes late but is now being further delayed at Warrington Bank Quay.
This is due to police dealing with an incident.
Additional Information:
We're really sorry for the delay today. If your train arrives 15 minutes late or more, you can claim compensation at https://www.avantiwestcoast.co.uk/help-and-support/delay-repay.
18:43 London Euston to Liverpool Lime Street due 21:05
18:43 London Euston to Liverpool Lime Street due 21:05 has been previously delayed, has been further delayed between Crewe and Runcorn and is now 25 minutes late.
This is due to police dealing with an incident.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
19:30 London Euston to Glasgow Central due 00:08
19:30 London Euston to Glasgow Central due 00:08 is being delayed between Crewe and Warrington Bank Quay and is now expected to be 35 minutes late.
This is due to police dealing with an incident.
Additional Information:
We're really sorry for the delay today. If your train arrives 15 minutes late or more, you can claim compensation at https://www.avantiwestcoast.co.uk/help-and-support/delay-repay.
19:43 Liverpool Lime Street to London Euston due 22:05
Facilities on the 19:43 Liverpool Lime Street to London Euston due 22:05.
First class not available at both ends. Catering is not available throughout.
Additional Information:
Sorry, we can't offer a First Class service on this train today.
19:55 Manchester Piccadilly to London Euston due 22:14
19:55 Manchester Piccadilly to London Euston due 22:14 has been delayed at Manchester Piccadilly and is now 10 minutes late.
This is due to train crew being delayed by service disruption.
Additional Information:
We're really sorry for the delay today. If your train arrives 15 minutes late or more, you can claim compensation at https://www.avantiwestcoast.co.uk/help-and-support/delay-repay.
20:15 Manchester Piccadilly to London Euston due 22:31
Facilities on the 20:15 Manchester Piccadilly to London Euston due 22:31.
Will be formed of 8 coaches instead of 9.
Additional Information:
Sorry, this train has fewer coaches today. Coach K is locked out of use. If you have a reservation in this coach, please speak to the Train Manager for assistance.
21:06 London Euston to Wolverhampton due 23:00
21:06 London Euston to Wolverhampton due 23:00 will be starting late from London Euston and is expected to be 20 minutes late.
This is due to a delay on a previous journey.
Additional Information:
We're really sorry for the delay today. If your train arrives 15 minutes late or more, you can claim compensation at https://www.avantiwestcoast.co.uk/help-and-support/delay-repay.
05:15 Wolverhampton to Glasgow Central due 09:26
23/11/24 05:15 Wolverhampton to Glasgow Central due 09:26 will be terminated at Carlisle.
It will no longer call at Lockerbie and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
05:33 Glasgow Central to London Euston due 10:12
23/11/24 05:33 Glasgow Central to London Euston due 10:12 will be cancelled.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
06:03 London Euston to Glasgow Central due 10:59
23/11/24 06:03 London Euston to Glasgow Central due 10:59 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
06:05 Birmingham New Street to Edinburgh due 10:18
23/11/24 06:05 Birmingham New Street to Edinburgh due 10:18 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
06:16 London Euston to Edinburgh due 12:18
23/11/24 06:16 London Euston to Edinburgh due 12:18 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
07:07 Birmingham New Street to Glasgow Central due 11:16
23/11/24 07:07 Birmingham New Street to Glasgow Central due 11:16 will be terminated at Carlisle.
It will no longer call at Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
07:16 London Euston to Blackpool North due 11:14
23/11/24 07:16 London Euston to Blackpool North due 11:14 will be terminated at Preston.
It will no longer call at Blackpool North.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
07:30 London Euston to Glasgow Central due 12:01
23/11/24 07:30 London Euston to Glasgow Central due 12:01 will be terminated at Preston.
It will no longer call at Lancaster, Penrith North Lakes, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
08:30 London Euston to Glasgow Central due 13:08
23/11/24 08:30 London Euston to Glasgow Central due 13:08 will be terminated at Lancaster.
It will no longer call at Oxenholme Lake District, Penrith North Lakes, Carlisle, Motherwell and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
08:38 Glasgow Central to London Euston due 13:12
23/11/24 08:38 Glasgow Central to London Euston due 13:12 will be cancelled.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
08:40 London Euston to Edinburgh due 14:19
23/11/24 08:40 London Euston to Edinburgh due 14:19 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
09:30 London Euston to Glasgow Central due 14:02
23/11/24 09:30 London Euston to Glasgow Central due 14:02 will be cancelled.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
09:40 London Euston to Glasgow Central due 15:17
23/11/24 09:40 London Euston to Glasgow Central due 15:17 will be cancelled.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
10:16 London Euston to Edinburgh due 16:18
23/11/24 10:16 London Euston to Edinburgh due 16:18 will be terminated at Preston.
It will no longer call at Lancaster, Penrith North Lakes, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
10:30 London Euston to Glasgow Central due 15:00
23/11/24 10:30 London Euston to Glasgow Central due 15:00 will be terminated at Preston.
It will no longer call at Lancaster, Penrith North Lakes, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
10:52 Edinburgh to London Euston due 16:54
23/11/24 10:52 Edinburgh to London Euston due 16:54 will be cancelled.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
11:16 London Euston to Blackpool North due 15:14
23/11/24 11:16 London Euston to Blackpool North due 15:14 will be terminated at Preston.
It will no longer call at Blackpool North.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
11:30 London Euston to Glasgow Central due 16:03
23/11/24 11:30 London Euston to Glasgow Central due 16:03 will be terminated at Lancaster.
It will no longer call at Oxenholme Lake District, Carlisle, Motherwell and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
12:16 London Euston to Edinburgh due 18:21
23/11/24 12:16 London Euston to Edinburgh due 18:21 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
12:30 London Euston to Glasgow Central due 17:00
23/11/24 12:30 London Euston to Glasgow Central due 17:00 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
13:16 London Euston to Glasgow Central due 19:17
23/11/24 13:16 London Euston to Glasgow Central due 19:17 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
13:30 London Euston to Glasgow Central due 18:00
23/11/24 13:30 London Euston to Glasgow Central due 18:00 will be cancelled.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
14:16 London Euston to Edinburgh due 20:22
23/11/24 14:16 London Euston to Edinburgh due 20:22 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
14:30 London Euston to Glasgow Central due 19:09
23/11/24 14:30 London Euston to Glasgow Central due 19:09 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Motherwell and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
15:16 London Euston to Glasgow Central due 21:21
23/11/24 15:16 London Euston to Glasgow Central due 21:21 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Motherwell and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
15:30 London Euston to Glasgow Central due 20:03
23/11/24 15:30 London Euston to Glasgow Central due 20:03 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
16:30 London Euston to Glasgow Central due 21:04
23/11/24 16:30 London Euston to Glasgow Central due 21:04 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
16:40 London Euston to Edinburgh due 22:22
23/11/24 16:40 London Euston to Edinburgh due 22:22 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Haymarket and Edinburgh.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
17:30 London Euston to Glasgow Central due 22:08
23/11/24 17:30 London Euston to Glasgow Central due 22:08 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Motherwell and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
18:30 London Euston to Glasgow Central due 23:12
23/11/24 18:30 London Euston to Glasgow Central due 23:12 will be terminated at Preston.
It will no longer call at Lancaster, Oxenholme Lake District, Penrith North Lakes, Carlisle, Lockerbie, Motherwell and Glasgow Central.
This is due to forecasted severe weather.
Additional Information:
What are my travel options?
Please do not travel north of Preston today, this is due to forecasted severe weather caused by Storm Bert.
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.

Track My Train

Whether you want to know what platform your train will arrive at, or it’s slightly delayed and you want to know when it’ll arrive, our app and website will always keep you updated, allowing you to track your train.
Simply enter your journey details into our train tracking tool either on the Avanti app or website to find out everything you need to know about the status of your train. We’ll keep you updated with live train departures and expected arrival times so you can better plan your journey.
You’ll also be able to see in advance whether there are any disruptions or delays to your train, so you’ll know ahead of time. Delays don’t often happen but sometimes they’re unavoidable, so our live train status tool ensures you’re prepared. With our train tracker, you can also find out what platform your train is expected to arrive at, so you can be ready to hop on board and find your seat as soon as the train pulls into the station. 
Whether you’re travelling to Glasgow, London, or somewhere in between, track your train for all of the latest travel updates to ensure you have a stress-free, comfortable journey.

Download our app

Make train travel even easier with the Avanti West Coast app. The app is your best travel companion, enabling you to do everything from booking tickets to tracking your train on the go. You can make seat reservations on the app, no matter whether you’re booking an Advance ticket or taking a spontaneous trip - either way, we’ll ensure you’re sitting in your favourite seat for your journey. What’s more, you can download mobile tickets directly onto your phone so you don’t need to carry paper tickets. Just show your phone at the ticket barrier, then jump aboard for stress-free travel. And, of course, you can track your train on the app with real-time travel updates, so you’ll always be up to date with the latest information about your train journey.